When attempting to open or edit a Smart Doc, users may occasionally see a popup message stating that the Smart Page or Smart Doc they are trying to currently being edit by another user. This happens because Assette automatically locks content while it is being edited to prevent multiple users from attempting to simultaneously access the same content. This help prevent users from inadvertently undoing other’s work or messing up Data Settings.
If you need to unlock the content, simply acknowledge the popup and go back to the item you were attempting to edit and click “Unlock” from the Advanced Actions.
Note unlocking content while another user is editing the content will cause the user to lose all unsaved work!‘
…But the Popup Says That I’m Editing the Content! #
Sometimes when editing, the PowerPoint applications my inadvertently crash or be closed, if this happens, the user may see that they themselves are editing the locked Smart Page or Smart Doc. If this happens, simply unlock the Smart Page or Smart Doc the same way you would if another user had been editing the content.